Frame Homes is a leading UK manufacturer of high-performance timber frame structures. Based in the Southwest, they’ve operated for over 50 years and supply a wide variety of builds — from private housing to care homes and retail units.
Their 100,000 sq. ft factory and long-standing reputation have made them a trusted partner for developers across the UK.
Challenge: Replacing Handwritten Forms #
Despite their modern construction techniques, Frame Homes still relied on many manual processes when it came to reporting for inspections, safety checks, and handovers still utilising paper based processes and spreadsheet solutions.
This approach:
- Slowed down admin
- Delayed project handovers
- Created inconsistency across teams
They needed a digital solution that worked both in the office and on-site — even without internet access.
The Solution: NestForms Mobile Data Collection App #
At Frame Homes, delivering high-quality timber frame solutions also means maintaining rigorous standards across safety, delivery, and project sign-offs. When their team began using NestForms, one of the key forms they created were for Checklists and Inspections, designed to improve how they managed and documented on-site deliveries.
Let’s take a typical day: a lorry arrives at a remote housing development with a full timber frame package. The site supervisor opens the pre-built delivery checklist form within the NestForms app — even without a mobile signal. As the offload begins, the supervisor uses dropdowns to confirm each item in the load, adds notes for any special handling concerns, and captures GPS coordinates as proof the delivery took place on-site.
To document the condition and setup of the delivery, the supervisor takes photos directly within the form, and once satisfied, completes the checklist by collecting a digital signature from the receiving party. All this is completed in a matter of minutes, with no paper trail and no risk of lost or incomplete records.
Back at HQ, the data is automatically synced and ready for internal reports or client reference. This real-time visibility and accurate documentation allowed Frame Homes to reduce disputes, improve quality control, and stay aligned with their client-first reputation.
Frame Homes adopted the NestForms mobile data collection app to digitise and streamline their field processes across inspections, sign-offs, and delivery management.
They now have the ability to create tailored forms such as:
- Site Safety Inspection Checklists and Health and Safety Audits, using Dropdown menus, Skip Logic, and GPS tagging to ensure every critical field is completed and location-specific evidence is captured even when working offline.
- Client Sign-Off Forms, embedding digital Signature fields and Image upload components to document completed work and provide an official, verifiable handover without paper.
- Checklists, using dropdowns for delivery items, mandatory notes fields for special handling instructions, and GPS stamps to record proof of delivery location.
- Site Handover Forms, combining required fields, GPS tagging, and digital signatures to confirm that project sites were completed to client expectations, with images included for visual proof.
The Offline Survey App functionality of NestForms was essential for Frame Homes, allowing their teams to complete checklists, safety audits, and sign-offs even on remote sites with limited or no mobile signal.
Using the NestForms drag-and-drop form builder app, Frame Homes could design, refine, and update their digital forms quickly without any technical expertise — ensuring flexibility as site and project requirements evolved.
Ongoing Partnership #
NestForms worked closely with Frame Homes to support their rollout. As Jake Bryant, Project Coordinator, explains:
“The technical support team from NestForms are extremely helpful and are also undertaking development on our behalf to improve our reporting further.”
Results #
- Better consistency in inspection data
- Faster project handovers
- Professional presentation of field reports
- Improved team efficiency
Conclusion #
Frame Homes successfully transitioned from paper to digital with NestForms. Their field reporting is now faster, smarter, and more reliable — fully aligned with their reputation for modern construction and sustainability.
NestForms continues to support their team as they expand and refine their reporting processes.
Try NestForms today with a 14-day free trial — no contract required. You can review and try out all of the features available to Premium plan users during your trial period.
We also offer a free Training Demo to help get you up and running.
Testimonial #
We have been looking for a suitable replacement for our handwritten forms and after reviewing a number of solutions, Nest Forms meets our requirements perfectly. It has allowed us to complete our field based reports on the move, whilst also including helpful additions such as signatures and photos. The form builder is extremely easy to use and allows for further refinement of the form once complete. The technical support team from Nest are extremely helpful and have solved any bugs that we have found and are also undertaking development on our behalf to improve our reporting further.
Jake BryantProjects Co-OrdinatorFrame Homes