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Managing Report Fields

There is an option available that will allow you to filter your responses in reports based on whether you received answers to certain questions or whether they remain unanswered.
There are three options available to you within this filter.

You also have the facility to ignore deleted fields that you may have removed from your form, even though you received answers in between the time the question was created and then removed.

Where to fid options in menu 

Show or Hide unused fields #

This option is either on or off, depending on your selection. 

By default the non active fields are hidden. 

If switched on, you will see all fields even if they were not answered during your survey responses. They will display as “-- no answer --”. 

These fields will also appear when you export your data.

Show or Hide deleted fields #

This option is either on or off, depending on your selection. 

By default the deleted questions are hidden. 

If switched on, you will see all fields removed from your form in the form builder after a respondent provided answers.

These fields will also appear when you export your data. This option appears in the menu only if the form has any deleted questions.

 

How to edit an already received response #

When information is being collected on the ground by your responders they are often working within busy locations such as building sites, retail outlets and many other business premises.  A responder can sometimes become distracted when working in busy environments creating the potential for errors when carrying out inspections or surveys.  

In these scenarios, It’s possible for an administrator to edit completed responses that include errors, typos or any other incorrect information.    

As an administrator you can easily edit any responses by carrying out the following actions:-

  • Go to My Forms and click on the form you wish to edit.  
  • Above the responses you will see four icons “Filter, Form Actions, Export and Help”
  • Select “Form Actions

 

  • This will provide you with a dropdown menu in which you will see “Show Edit Options” with a pencil edit icon.  Once clicked this is now active and you can see the heading changes to “Hide Edit Options” and the edit pencil will be highlighted in bold.
  • Select the response to be edited.
  • You will now be able to mouseover the answers provided in the response.
  • When you have selected the appropriate field the edit pencil icon will appear on the right.
  • By clicking on the pencil icon a popup box will appear allowing you to edit the answer provided.

 

 

Accidental response rejection #

If you have rejected a response by accident, all you should have to do is right click on the rejected icon on the response. A little menu will appear with the options to approve or reject again. Just choose to approve this time around.

If you have deleted the response by accident, you have the option to undelete it within 14 days.