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How to manage your survey file storage limit

By creating your profile on Nest Forms you are provided with a portion of free cloud storage. Your Cloud storage is where all your survey data is uploaded e.g. Photos, Audio Files, Signatures etc.

In terms of allowance:

Free accounts are provided with 20MB
Standard accounts are provided with a much bigger portion of 750MB
Advanced accounts get a chunky 2GB
and
Premium accounts get a whopping 10GB

We have found that these options are sufficient for most of our clients, however if you would like a little more room to manoeuvre read below...

Increasing your storage above your default plan limit

Increasing storage above your current limit is available to Advanced and Premium users only

Just note that for advanced and premium users we do not limit the amount of survey forms or responses received, this article refers only to file attachment storage.

As an Advanced or Premium user you are provided with much wider options regarding your plan limits. One of them is buying extra storage when needed. And Nest Forms will offer you such options when this situation occurs.

By activating Dynamic Storage Increase you’ll be allowed to upload any amount of data because your storage will automatically increase to fit the exact amount of data uploaded. This extra storage is charged at 1€ per GB per month based on the maximum usage during the month.

  1. Storage increases will be offered to you in two scenarios.
    When you are reaching your plan limit, an option of increasing your storage will be offered to you through the Account Details panel on your Dashboard. The panel will adjust and the “upgrade” button will appear at the bottom of the Account Details panel.
    full storage
  2. When you have uploaded files overextending your limit. Nest Forms won’t erase these files but will block them from view or manipulation until your storage limit is resolved.
    This part is important because instead of viewing these files, an image reading “limit exceeded” will show instead. If you mouse over these images, they will show the “increase limit” button.

The buttons “increase limit” and "Upgrade" will both take you to a window presenting you with two options for increasing your storage.
One is to upgrade your plan to higher one (which won’t be presented if you are already a premium user).
The second option presented is to activate Dynamic Storage increase.

For example, if you have been using an extra 12GB of storage for two weeks. Then deleted files that for next one week you have been using only 8GB above default limit, you are still billed for 12GB if still within the same month.

However once you remove the excess files and remain under the GB allowance of your subscription for the following month, you will be charged the normal rate.

So to summarise: You are billed every month at the maximum storage use for that month if there was any usage above the default limit of your subscription..

We prepared Dynamic Storage to work in such a way, that you’ll never have to worry about dealing with exceeding your limits. We have also set the prices low, so that you can focus on your real work. We hope this feature will help a lot when using Nest Forms.

 

Cleaning out the Storage

When you go over your storage limit you might want to explore where the largest amount of data lies among your forms.

With that thought in mind we have prepared a display option for you.

The Display option is used in the forms list and allows you to change columns to display the total amount of storage used for each form.

In the menu of the forms list you'll find the Display option

Once you mouse over, the options are presented to you:

By choosing Responses or Files the column will change to represent first or the second option.